Privay Policy
Last Updated: 06/10/2025
Thank you for visiting Altaf Jewellers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or make purchases from us.
1. Information We Collect
We may collect the following types of information:
a. Personal / Account Information
Name
Email address
Phone number / mobile number
Postal address / shipping address
Billing address
Date of birth (if relevant)
b. Transaction & Payment Information
Order details (items purchased, prices, quantity)
Payment method (card number, expiry, etc.) — Note: full credit card data might not be stored locally if using third-party payment gateways.
Billing information
c. Technical & Usage Information
IP address
Browser type & version
Device type
Operating system
Pages visited / time on pages
Referrer URL, clickstream data
Cookies, web beacons, tracking technologies
d. Communication & Feedback
Emails, messages, or correspondence you send us
Reviews, comments, feedback
Customer support interactions
2. How We Collect Information
When you register an account or place an order
When you fill contact or inquiry forms
When you subscribe to our newsletter or mailing list
Automatically via cookies and analytics tools
Through third parties (e.g. payment gateways, shipping partners)
3. Use of Your Information
We use your personal information for:
Processing and fulfilling orders
Sending confirmations, invoices, shipping updates
Responding to your inquiries or support requests
Providing you with news, offers, marketing materials (only if you have opted in)
Analytics and improving our website and services
Fraud prevention and security
Complying with legal obligations
4. Data Sharing & Disclosure
We may share your information with:
Payment processors / gateways
Shipping and logistics partners
IT service providers, hosting providers, web platform providers
Marketing / email service providers
Legal or regulatory bodies if required by law
Business transfers (e.g. in case of merger or sale)
We do not sell your personal information to third parties for marketing purposes without your consent.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Keep you logged in
Remember your preferences
Analyze site usage
Provide targeted marketing and ads
You may control cookies via your browser settings. Note that disabling some cookies may affect site functionality.
6. Data Security
We implement reasonable security measures (technical, administrative, and physical) to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method is 100% secure. If there is a data breach, we will notify affected users in accordance with applicable law.
7. Data Retention
We will retain your personal information for as long as necessary:
To fulfill the purposes for which it was collected
To comply with legal obligations
To resolve disputes and enforce agreements
When no longer needed, your data will be securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction or update of inaccurate or incomplete data
Request deletion (erasure) of your personal data
Object to or restrict processing
Request data portability
Withdraw consent (for marketing communications)
Lodge a complaint with a data protection authority
To exercise your rights, contact us using the information below.
9. Children’s Privacy
Our services are not intended for children under [age, e.g. 13 or 16]. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest changes. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us:
Altaf Jewellers
Email: altaf_jeweller@yahoo.com
Address: Jewellery Market, Murree Road, Rawalpindi, Pakistan
Phone: 051-5960380, 051-5952918, 051-5702380