Privay Policy

Last Updated: 06/10/2025

Thank you for visiting Altaf Jewellers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or make purchases from us.

1. Information We Collect

We may collect the following types of information:

a. Personal / Account Information

  • Name

  • Email address

  • Phone number / mobile number

  • Postal address / shipping address

  • Billing address

  • Date of birth (if relevant)

b. Transaction & Payment Information

  • Order details (items purchased, prices, quantity)

  • Payment method (card number, expiry, etc.) — Note: full credit card data might not be stored locally if using third-party payment gateways.

  • Billing information

c. Technical & Usage Information

  • IP address

  • Browser type & version

  • Device type

  • Operating system

  • Pages visited / time on pages

  • Referrer URL, clickstream data

  • Cookies, web beacons, tracking technologies

d. Communication & Feedback

  • Emails, messages, or correspondence you send us

  • Reviews, comments, feedback

  • Customer support interactions

2. How We Collect Information

  • When you register an account or place an order

  • When you fill contact or inquiry forms

  • When you subscribe to our newsletter or mailing list

  • Automatically via cookies and analytics tools

  • Through third parties (e.g. payment gateways, shipping partners)

3. Use of Your Information

We use your personal information for:

  • Processing and fulfilling orders

  • Sending confirmations, invoices, shipping updates

  • Responding to your inquiries or support requests

  • Providing you with news, offers, marketing materials (only if you have opted in)

  • Analytics and improving our website and services

  • Fraud prevention and security

  • Complying with legal obligations

4. Data Sharing & Disclosure

We may share your information with:

  • Payment processors / gateways

  • Shipping and logistics partners

  • IT service providers, hosting providers, web platform providers

  • Marketing / email service providers

  • Legal or regulatory bodies if required by law

  • Business transfers (e.g. in case of merger or sale)

We do not sell your personal information to third parties for marketing purposes without your consent.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze site usage

  • Provide targeted marketing and ads

You may control cookies via your browser settings. Note that disabling some cookies may affect site functionality.

6. Data Security

We implement reasonable security measures (technical, administrative, and physical) to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method is 100% secure. If there is a data breach, we will notify affected users in accordance with applicable law.

7. Data Retention

We will retain your personal information for as long as necessary:

  • To fulfill the purposes for which it was collected

  • To comply with legal obligations

  • To resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or update of inaccurate or incomplete data

  • Request deletion (erasure) of your personal data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent (for marketing communications)

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us using the information below.

9. Children’s Privacy

Our services are not intended for children under [age, e.g. 13 or 16]. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest changes. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us:

  • Altaf Jewellers

  • Email: altaf_jeweller@yahoo.com 

  • Address: Jewellery Market, Murree Road, Rawalpindi, Pakistan

  • Phone: 051-5960380, 051-5952918, 051-5702380